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I REMEMBER BACK IN THE EARLY 1980s when businesses started using a recorded greeting rather than a real person to answer the phone. My coworker and I at Butler National GC thought it was rude. Now it is common practice. While I agree there certainly are advantages to utilizing this system, sometimes it becomes overwhelming when having to listen to a long list of voice prompts. A private golf and country club is supposed to be known for service. Part of that service is having a real person answer the phone.
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