Locker Rgolf-ballgolf-ballm ConsultingTM

www.lrcgolf.com

TipoftheWeek1

AMENITIES
LAYOUT
SERVICE
STAFF TRAINING

 

“For a better locker room!”TM

 

Bruce’s TIP OF THE WEEK #148 of 156
Staff Training: no soliciting of tips

FOR NON-TIPPING CLUBS no soliciting of tips goes without saying. Doing so is reason for dismissal and should be. However, at tipping clubs I heard employees say something like, “You can take care of the shoe cleaning here, sir.  I can’t put it on the ticket.” and “Was something wrong with the service?  I noticed you did not leave a tip?” This is wrong regardless if trying to be sympathetic towards the employee or not.  Whether the member or guest does or does not tip is the nature of the business. Some make up for others. It balances out. However, out of fairness, the non-tipping or tipping policies should be made known ahead of time to all to avoid any confusion, doubt, embarrassment and/or misunderstandings.

tip jar

 

BACK TO
 Bruce’s TIP OF THE WEEK Collection